The importance of having a Social Media Policy – A case study

The importance of having a Social Media Policy – A case study

Miss Employee was working for a well-known pub chain as a shift manager and was aware of the company’s Social Media Policy and policy on blogging; specifically referring to sites such as Myspace and Facebook. Company Social Media Policy stated employees should not write or contribute to a blog, where the content lowered the reputation of the company or its customers; and the company reserved the right to take disciplinary action where this occurred. One evening whilst on shift, Miss Employee was subject to “a shocking torrent of verbal abuse and physical threats” by a group of people; particularly by two customers; they were later asked to leave the pub. After further abusive phones calls from the customers, Miss Employee began a Facebook discussion, where conversations about the customers took place between her and work colleagues. The company later received a complaint from the daughter of the customers regarding the Facebook entries. She was concerned about the “offensive comments”, which had been made public. The...
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Ageism in the workplace – A case study

Ageism in the workplace – A case study

A 60 year old gentleman applied for one of three posts with an organisation. After two interviews, and despite having several years’ experience in the industry, his application was rejected. The three successful candidates appointed to the posts were 38, 42 and 43. Is this a sign of ageism in the workplace? During interviews, the gentlemen had repeatedly been asked about whether, at the age of 60, he still had the necessary ‘motivation ‘ and ‘ drive ‘ to be successful in the post. A claim was brought to an industrial tribunal, alleging the organisation had discriminated against him on the grounds of Ageism in the workplace. The gentleman won his claim of Ageism in the workplace because the organisation had sought a candidate with ‘youthful enthusiasm’ when advertising the post. Together with the nature of questioning during the interview, and these factors combined, it clearly showed age had been taken into account when the organisation decided not to appoint him. Discrimination claims are uncapped at tribunal. Advice...
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